Customer Questionnaire | Cambridge Pavingstones

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What were your pavingstones installed over?

Aggregrate Base - What did your contractor use for bedding sand?

Concrete Sand

Stone Dust

Concrete Base - What did your contractor use for bedding sand?

Concrete Sand

Stone Dust

Contractor Contact Info

Company

First Name*

Last Name*

Address*

City*

State/Province*

Zip/Postal Code*

Phone*

Email*

When did you contact your contractor?

Date:

Name of whom you spoke to:

State exactly what they told you:

Did the contractor visit your project?

Yes

Distributor Information

Please provide the name of the Cambridge Distributor that your material was purchased from:*

When did you contact your contractor?

If your concern is regarding the white haze that has appeared on your concrete pavers or wallstones, we hope the following will assure you that your pavingstones are fine.

Efflorescence is completely natural and will disappear with time. There's no reason to be concerned that your pavers are damaged or defective. The concrete pavers are experiencing a natural process. It is a condition in all cement based products, as well as in many other paving products. The condition will correct itself with time and exposure to the elements. See below for more information:

Describe briefly your question or concern with the product or installation:

CUSTOMER CONCERN QUESTIONNAIRE

You must contact your contractor first, and then the Cambridge distributor your product was purchased from prior to filling out this Customer Concern Questionnaire.

Product Used:

Please upload at least 3 photos (JPEG Images) of your project showing the areas of concern (2MB file size limit):

What were your pavingstones installed over?

Contractor Contact Info

When did you contact your contractor?

Distributor Information

When did you contact your contractor?

If your concern is regarding the white haze that has appeared on your concrete pavers or wallstones, we hope the following will assure you that your pavingstones are fine.

Transferable Lifetime Warranty

Solutions & Ideas

Resources & Services

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